Privacy Policy


The City of Crystal Lake is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

This Privacy Policy provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective Sept. 12, 2012.

Information We Collect

  1. Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, uploaded site and professional information, and other communication data.
  2. Information that you provide by filling in forms on our website.
  3. Information provided to us when you communicate with us for any reason.

Use of Cookies

On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our website. Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

Similarly to the above, we may gather information about your general internet use by using a cookie file. A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

All computers have the ability to automatically accept or decline cookies. This can be done by activating the setting on your browser which determines how to deal with cookies. Please note that if you choose to decline cookies, you may be unable to access particular parts of our website.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide the services our website makes available to you. In addition, we may use the information for the following purposes:
  1. To provide you with information requested from us, relating to this website, or the information you upload to our website.
  2. To notify you about any changes to our website, such as improvements or service changes, that may affect our website.
If you are a registered user of this site, we may contact you with information about additional related services that they City of Crystal Lake may offer in the future.

If you do not want us to use your data for our third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.

Please be advised that we do not reveal information about identifiable individuals to anyone but we may, on occasion, provide them with aggregate statistical information about our visitors and/or registered users.

Disclosing Your Information

This website will disclose your professional contact information to parties interested in real estate within the City of Crystal Lake. The City will does not ask for, nor will we disclose your personal information to anyone.

As a registered user of the website, we may also disclose your professional contact information to the City Council, the City’s Economic Development Committee, or third parties.

Third Party Links

You will not find links to third party websites on our website.

Access To Information

Should you wish to receive details that we hold about you please contact us using the contact details below.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at economicdevelopment@crystallake.org.

Your Consent

By using this site, you consent to the collection and use of information as outlined in this policy. If we decide to change our privacy policy, we will post those changes on our website, or we will contact you directly.